Shipping policy
At JIRIVA ONLINE SHOPPING, we aim to provide fast, safe, and reliable delivery across Pakistan.
Order Processing
Orders are generally processed within 1 business day after confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Time
- Major Cities: 2–4 business days
- Other Areas: 3–7 business days
Delivery times may vary due to weather conditions, public holidays, courier delays, high order volumes, or remote locations.
Shipping Charges
Applicable shipping charges will be displayed at checkout. Free shipping may be available on selected products, orders, or promotional offers.
Cash on Delivery
Cash on Delivery (COD) is available in eligible areas across Pakistan. Availability may depend on the delivery location and product.
Order Tracking
Where tracking is available, tracking details will be shared with you after your order has been dispatched.
Incorrect Delivery Information
Customers are responsible for providing accurate and complete delivery information, including their name, phone number, and shipping address. JIRIVA ONLINE STORE is not responsible for delays, failed deliveries, or additional charges caused by incorrect or incomplete information provided by the customer.
Damaged or Missing Items
If your order arrives damaged, incomplete, or with an item missing, please contact us within 24 hours of delivery with your order number and clear photos/videos of the package and product, where applicable. We will review the issue and assist you accordingly.
Contact Us
📧 Email: junaidsi92@gmail.com
📞 Phone: +92 320 5002085
Thank you for choosing JIRIVA — quality products, convenient shopping, and reliable delivery across Pakistan.